Setting up your good cause page: appearance, content and categories
What your Neighbourly page should include and how to set your categories
This article explains what your Neighbourly good cause page looks like, what it should include, and how to set your page categories.
What is a good cause page?
A good cause page is a free profile for your charity, community group, CIC, or school on Neighbourly. It enables your organisation to take part in giving programmes and receive donations of money, volunteer time, and surplus products from businesses. It also facilitates support from members of the public and maintains an ongoing record of donations and social impact.
What should my page include?
Your page should describe your organisation clearly and explain how you would use any donations received. At minimum, include:
- Charity or company number
- Where your organisation operates from
- How you identify service users and their needs
- Details of the services your organisation offers
- Whether any services have a charge
- Your service and beneficiary categories
Additional requirements if applying for the food surplus programme:
- A current Level 2 Food Hygiene Certificate (dated within the last 2.5 years) or a link to your Food Standards Agency (FSA) rating
- An explanation of how surplus food will be distributed and its intended impact
- Any recent press coverage demonstrating your community work
- Up-to-date social media links documenting your activities
- Photographs of your work in the community (optional, GDPR-compliant)
What are page categories?
Categories describe your primary work area, organisation type, beneficiary types, focus areas, and Sustainable Development Goal (SDG). You should select the SDG that best fits your organisation, then use the other category fields to add detail.
To add or update categories: log in and go to your dashboard at neighbourly.com/mydashboard > find your good cause page > click Settings > go to the Org details tab > scroll to the bottom > click Edit categories.